Returns Policy

Return Policy

Return Period

You have 30 days after receiving your order to return an item.

Conditions

To be accepted, the returned item must be:

  • New and unused
  • In its original packaging
  • Accompanied by proof of purchase

Procedure

To initiate a return, contact our customer service by email at mybestshop69@gmail.com

, stating your order number and the reason for the return. We will respond within 48 hours with return instructions.

Refund

Once the item is received and verified, the refund will be issued to your original payment method within 5 to 10 business days.

Ineligible Items

Damaged, used, or items without original packaging cannot be returned.

Contact

Customer service in French: mybestshop69@gmail.com