Return and Refund Policy

Right of withdrawal

You have 14 days after receiving your order to exercise your right of withdrawal, without giving a reason.

Satisfaction guarantee

MyBestShop also offers a 30-day satisfaction guarantee. If you are not satisfied with your purchase, contact us at mybestshop69@gmail.com and we will look for a solution.

Return conditions

To be accepted, the returned item must be new and unused, in its original packaging, and accompanied by proof of purchase.

Return process

To start a return, contact customer support by email at mybestshop69@gmail.com with your order number and the reason for return. We will reply within 48 hours with return instructions.

Refund

Once the item is received and checked, the refund will be issued to your original payment method within 5 to 10 business days.

Non-eligible items

Damaged, used items or items without original packaging cannot be returned.

Secure payment. Customer support by email. Simple returns according to conditions.