Contact MyBestShop

Contact MyBestShop

Have a question about your order, delivery or the cooling towel? Our customer support replies by email within 24 to 48 business hours.

Customer support

Email: mybestshop69@gmail.com

Hours: Monday to Friday, 9:00 AM to 6:00 PM.

Delivery and tracking

After dispatch, a tracking number is sent by email. Estimated tracked delivery is generally 5 to 12 business days depending on the destination and product.

Returns

You have 14 days after receipt to exercise your right of withdrawal, under the conditions stated in our refund policy.

Secure payment. Customer support by email. Order tracking available.